212ai Text Message Program
Last updated: July 27, 2026
212ai (operated by 2Twelve Corp) offers an optional text message program for customer care, account notifications, and login verification codes. This page explains exactly what you will receive, how to sign up, how to get help, and how to stop messages at any time.
You are never required to join. Consent to receive text messages is not a condition of purchase or of using 212ai.
Sign up for text messages
You can also join by texting START to +1 (949) 339-1857 from the mobile device you want to receive messages on.
Program details
Program name:212ai Customer Care & Account Alerts
Operated by: 2Twelve Corp, doing business as 212ai
50 Via Amanti, Newport Coast, CA 92657, United States
What you'll receive. Three kinds of messages, and nothing else:
- Customer care— replies to support requests you have submitted, ticket status updates, and onboarding or appointment scheduling and confirmations.
- Account notifications— account, billing, and service status updates, such as renewal reminders and plan changes.
- Verification— one-time passcodes used to confirm a login or a sensitive account change.
We do not send marketing or promotional messages through this program.
Message frequency. Frequency varies based on your activity and support requests. A typical support interaction involves one to five messages.
Cost. 212ai does not charge for text messages. Message and data rates may apply from your mobile carrier depending on your plan.
Eligibility. You must be the account holder or authorized user of the mobile number you provide, and you must be at least 18 years old or have the consent of a parent or guardian.
How to get help
Reply HELP to any message from us and you will receive our brand name and support contact details.
You can also reach us at support@212ai.io or by phone at +1 (949) 355-9699.
How to stop messages
Reply STOP to any message from us at any time. You may also use END, QUIT, CANCEL, UNSUBSCRIBE, or OPTOUT.
You will be removed immediately and will receive a single final message confirming that you have been unsubscribed. After that, we will not send you further texts through this program unless you opt in again.
Opting out of text messages does not close your 212ai account or stop email communications.
Carrier information
Supported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, Boost Mobile, U.S. Cellular, MetroPCS, Cricket Wireless, Virgin Mobile, and Google Voice, among others. Carrier support may change without notice.
Carriers are not liable for delayed or undelivered messages.
Message delivery is subject to effective transmission by your mobile carrier and is not guaranteed.
Privacy
We do not sell, rent, or share your mobile phone number or your SMS consent with third parties for their own marketing purposes. Mobile opt-in information is never shared with third parties or affiliates for marketing.
Full details are in our Privacy Policy.
Confirmation message
When you opt in, you will receive this confirmation:
212ai.io: You're opted in to 212ai customer care and account alerts. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to unsubscribe.
Changes to this program
We may update these terms. Material changes will be posted on this page with a revised “last updated” date. Continued participation after a change means you accept the updated terms.
Last updated: July 27, 2026
212ai is a service of 2Twelve Corp. Questions about this program: support@212ai.io